Country of Destination
The shipment is insured in all countries served by UPS or TNT, depending on which one fits best for your order. The shipping and payment addresses do not need to be in the same country. Yet note that the Sales Taxes will be determined according to the destination country.
However, for reasons outside our control, shipping cannot be insured in Russia. For more information, consult UPS or TNT.
Pickup in our production centers
For some materials only, you can directly pickup your 3D prints at our offices:
- in San Leandro (California - USA): The Gate #262 1933 Davis Street, San Leandro 94577 CA. Open from Monday to Friday 8.30 am to 5.00 pm.
- in Villejuif (France): 10 rue Auguste Perret 94800 Villejuif. Open from Monday to Friday 8.30 am to 6.30 pm.
You will be immediately receive an email when your 3D print is available for pickup.
If you are ordering with Rush production, you can choose to be delivered by our courier. The courier deliver zone is around our production centers:
- California - USA : courier delivery in San Francisco between 2.00 pm and 4.00 pm.
- France : courier delivery in Paris and in a 30km range around our factory. Delivery between 2.00 pm and 5.00 pm for business and personal address.
You will be receive an automatic email when your 3D print will be given to courier. If you're not there when the courier is coming, your parcel will be available for pickup the day after starting at 2.00 pm.
Please notice that if your order is over 1000€/$/£, shipping is free!
Outside the European Union, supplementary taxes may apply. Our prices do not account for these supplementary charges and are thus responsibility of the customer.
Taxes depend on the general product nomenclature determined by the French government. Below we've provided the NGP (Nomenclature Générale des Produits) code for each of our available materials.
- 39269097: Alumide, Plastic, Resin
- 69139010: Multicolor
- 71131100: Sterling Silver
- 69139010: Ceramic
For more information on taxes we recommend contacting the Customs agency in the country you will be shipping your objects.
Please keep in mind that we do not deliver to PO Box addresses