Why was my order canceled?
Sometimes, our automatic checks fail to spot a production issue (cantilevers or fragile areas) or what you’ve ordered doesn’t match the information that you’ve provided us. For example, if you’ve stated that the file contained one object and it in fact contains several, we won’t be able to manufacture it or ensure sufficient quality control and we’ll ask you to re order it as individual objects. Learn more on our Customer Service and Tracking your Status. See our Terms and Conditions.