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title: How to order and get a quote? | Help Center
description: Everything you need to know to create an account, upload your files and pass your order
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- [Order your 3D Parts](https://www.sculpteo.com/en/upload/)
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1. [Help Center](https://learn.sculpteo.com/en)
2. [How to order and get a quote?](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote)
# How to order and get a quote?
Everything you need to know to create an account, upload your files and pass your order
## Your account
- [What does it mean to be an "Expert user"?](https://learn.sculpteo.com/en/what-does-it-mean-to-be-an-expert-user)
- [What does it mean to be a "Beta user"?](https://learn.sculpteo.com/en/what-does-it-mean-to-be-a-beta-user)
- [How can I manage my email preferences?](https://learn.sculpteo.com/en/how-can-i-manage-my-email-preferences)
- [Where can I see my objects?](https://learn.sculpteo.com/en/where-can-i-see-my-objects-1)
- [Why should I sign up for an account?](https://learn.sculpteo.com/en/why-should-i-sign-up-for-an-account)
- [Get information and help from our Customer Service](https://learn.sculpteo.com/en/get-information-and-help-from-our-customer-service)
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## Prepare your 3D file
- [Units and size: Understand 3D printing dimensions](https://learn.sculpteo.com/en/units-and-size-understand-3d-printing-dimensions)
- [Do I need to add supports?](https://learn.sculpteo.com/en/do-i-need-to-add-supports)
- [What is the maximum size of a 3D printing or laser cutting project?](https://learn.sculpteo.com/en/what-is-the-maximum-size-of-a-3d-printing-or-laser-cutting-project)
- [What are crossed volumes?](https://learn.sculpteo.com/en/what-are-crossed-volumes)
- [Can my object have internal canals?](https://learn.sculpteo.com/en/can-my-object-have-internal-canals)
- [Does Sculpteo allow clustered parts?](https://learn.sculpteo.com/en/does-sculpteo-allow-clustered-parts)
- [What is a cantilever, and how does it affect my object?](https://learn.sculpteo.com/en/what-is-a-cantilever-and-how-does-it-affect-my-object)
- [What is the maximum size file Sculpteo will allow to be uploaded?](https://learn.sculpteo.com/en/what-is-the-maximum-size-file-sculpteo-will-allow-to-be-uploaded)
- [What happens if my object is fragile?](https://learn.sculpteo.com/en/what-happens-if-my-object-is-fragile)
- [Creating a 3D Model for 3D printing](https://learn.sculpteo.com/en/creating-a-3d-model-for-3d-printing)
- [How do you get your 3D file?](https://learn.sculpteo.com/en/how-do-you-get-your-3d-file)
- [How to 3D print a small object?](https://learn.sculpteo.com/en/how-to-3d-print-a-small-object)
- [Save an STL file from different software](https://learn.sculpteo.com/en/save-an-stl-file-from-different-software)
- [How can I design a model with a hinge for laser cutting?](https://learn.sculpteo.com/en/how-can-i-design-a-model-with-a-hinge-for-laser-cutting)
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## Upload your file
- [What is the maximum file size of a 3D file you can upload on sculpteo.com?](https://learn.sculpteo.com/en/what-is-the-maximum-file-size-of-a-3d-file-you-can-upload-on-sculpteo.com)
- [What are the file formats supported by Sculpteo for 3D printing?](https://learn.sculpteo.com/en/what-are-the-file-formats-supported-by-sculpteo-for-3d-printing-1)
- [Managing Confidentiality of Your uploaded Files: What is the difference between “public” and “private”?](https://learn.sculpteo.com/en/managing-confidentiality-of-your-uploaded-files-what-is-the-difference-between-public-and-private)
- [Who owns the intellectual property rights of my design once I upload it?](https://learn.sculpteo.com/en/who-owns-the-intellectual-property-rights-of-my-design-once-i-upload-it)
- [How can I orientate my 3D model?](https://learn.sculpteo.com/en/how-can-i-orientate-my-3d-model)
- [What is the difference between "Single object" and "Multi-piece set"? Why is it important?](https://learn.sculpteo.com/en/what-is-the-difference-between-single-object-and-multi-piece-set-why-is-it-important)
- [What does the error message 'No geometric information found in file' mean?](https://learn.sculpteo.com/en/what-does-the-error-message-no-geometric-information-found-in-file-mean)
- [How can I easily convert a 3D file to a format supported by your website?](https://learn.sculpteo.com/en/how-can-i-easily-convert-a-3d-file-to-a-format-supported-by-your-website-1)
- [How to upload a vector file for laser cutting and engraving](https://learn.sculpteo.com/en/how-to-upload-a-vector-file-for-laser-cutting-and-engraving)
- [How to configure your laser cutting project?](https://learn.sculpteo.com/en/how-to-configure-your-laser-cutting-project)
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## Correct and improve your 3D files thanks to our online tools
- [Analyze & repair your 3D file](https://learn.sculpteo.com/en/analyze-repair-your-3d-file)
- [Why do some designs require fixing before they can be made?](https://learn.sculpteo.com/en/why-do-some-designs-require-fixing-before-they-can-be-made)
- [How to hollow your part?](https://learn.sculpteo.com/en/how-to-hollow-your-part)
- [How to check the solidity of your part before printing?](https://learn.sculpteo.com/en/how-to-check-the-solidity-of-your-part-before-printing)
- [Setting the Print Orientation and using Batch Control](https://learn.sculpteo.com/en/setting-the-print-orientation-and-using-batch-control)
- [How to thicken your fragile parts?](https://learn.sculpteo.com/en/how-to-thicken-your-fragile-parts)
- [How to use the cutaway view in the 3D viewer](https://learn.sculpteo.com/en/how-to-use-the-cutaway-view-in-the-3d-viewer)
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## Ordering
- [Why was my order or an object in my order canceled?](https://learn.sculpteo.com/en/why-was-my-order-or-an-object-in-my-order-canceled)
- [How do I apply a promo code, gift card, or store credit?](https://learn.sculpteo.com/en/how-do-i-apply-a-promo-code-gift-card-or-store-credit)
- [3D Printing production modes](https://learn.sculpteo.com/en/3d-printing-production-modes)
- [Where can I order a gift voucher?](https://learn.sculpteo.com/en/where-can-i-order-a-gift-voucher)
- [How can I update my order? My shipping address? My shipping option?](https://learn.sculpteo.com/en/how-can-i-update-my-order-my-shipping-address-my-shipping-option)
- [Why is my order on hold?](https://learn.sculpteo.com/en/why-is-my-order-on-hold)
- [Where can I track my orders and their production and delivery progress?](https://learn.sculpteo.com/en/where-can-i-track-my-orders-and-their-production-and-delivery-progress)
- [Can I customize the parameters of my 3D design before ordering?](https://learn.sculpteo.com/en/can-i-customise-the-parameters-of-my-3d-design-before-ordering-1)
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- [About Sculpteo and our services](https://learn.sculpteo.com/en/about-sculpteo-and-our-services#main-content)
- [Who are we?](https://learn.sculpteo.com/en/about-sculpteo-and-our-services#who-are-we)
- [Our 3D printing services](https://learn.sculpteo.com/en/about-sculpteo-and-our-services#our-3d-printing-services)
- [Our laser cutting services](https://learn.sculpteo.com/en/about-sculpteo-and-our-services#our-laser-cutting-services)
- [Contact us](https://learn.sculpteo.com/en/about-sculpteo-and-our-services#contact-us)
- [How to order and get a quote?](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote#main-content)
- [Your account](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote#your-account)
- [Prepare your 3D file](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote#prepare-your-3d-file)
- [Upload your file](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote#upload-your-file)
- [Correct and improve your 3D files thanks to our online tools](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote#correct-and-improve-your-3d-files-thanks-to-our-online-tools)
- [Ordering](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote#ordering)
- [Shipping and payment](https://learn.sculpteo.com/en/shipping-and-payment#main-content)
- [Delivery](https://learn.sculpteo.com/en/shipping-and-payment#delivery)
- [Pricing](https://learn.sculpteo.com/en/shipping-and-payment#pricing)
- [English FAQ](https://learn.sculpteo.com/en/english-faq#main-content)
- [Pricing](https://learn.sculpteo.com/en/english-faq#pricing)
- [Order your 3D Parts](https://www.sculpteo.com/en/upload/)
- [Business Services](https://www.sculpteo.com/en/services/)
[.png?width=300&height=75&name=Untitled%20design%20(23).png "Untitled design (23)")](http://www.sculpteo.com)
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