--- title: How do I apply a promo code, gift card, or store credit? description: During checkout, you’ll see a box underneath all of the payment options "Discount Code” on the billing page. You need to enter your code (ensure that there are no spaces before or after the code) & cl --- [Skip to content](https://learn.sculpteo.com/en/how-do-i-apply-a-promo-code-gift-card-or-store-credit#main-content) - [English](https://learn.sculpteo.com/en/how-do-i-apply-a-promo-code-gift-card-or-store-credit) - [Deutsch](https://learn.sculpteo.com/de/wie-kann-ich-promotioncodes-geschenkgutscheine-oder-guthaben-einlösen) - [Español](https://learn.sculpteo.com/es/cómo-aplico-un-código-de-promoción-una-tarjeta-de-regalo-o-un-crédito-de-la-tienda) - [Français](https://learn.sculpteo.com/fr/comment-puis-je-utiliser-un-code-promo-une-carte-cadeau-ou-un-crédit-sculpteo) English Show submenu for translations [![Sculpteo_logo-1](https://learn.sculpteo.com/hs-fs/hubfs/Sculpteo_logo-1.jpg?width=400&height=107&name=Sculpteo_logo-1.jpg)](http://www.sculpteo.com/) - [Order your 3D Parts](https://www.sculpteo.com/en/upload/) - [Business Services](https://www.sculpteo.com/en/services/) Open main navigation Close main navigation - [Order your 3D Parts](https://www.sculpteo.com/en/upload/) - [Business Services](https://www.sculpteo.com/en/services/) - - [English](https://learn.sculpteo.com/en/how-do-i-apply-a-promo-code-gift-card-or-store-credit) - [Deutsch](https://learn.sculpteo.com/de/wie-kann-ich-promotioncodes-geschenkgutscheine-oder-guthaben-einlösen) - [Español](https://learn.sculpteo.com/es/cómo-aplico-un-código-de-promoción-una-tarjeta-de-regalo-o-un-crédito-de-la-tienda) - [Français](https://learn.sculpteo.com/fr/comment-puis-je-utiliser-un-code-promo-une-carte-cadeau-ou-un-crédit-sculpteo) English Show submenu for translations - [Contact us](https://www.sculpteo.com/en/contact/) [Contact us](https://www.sculpteo.com/en/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. 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You need to enter your code (ensure that there are no spaces before or after the code) & click on "Apply.; why" ![](https://lh4.googleusercontent.com/wSYys8kCb4L_tZmcATxXCVH7WXs9tzPhZIG2_XWFltn5hE37sGP9Bg4knmSs48Fn6QwFVfH0b64tS4E9tfK5_VBj_M5yJMdi742h67et9U95mIlI1t2Zyw1w3A3JIL8cKoMdfgk7=s0) **My discount code does not work, why? ** Should there be an issue with the discount / promotional code, there will be an exclamation mark, and the code will be underlined in Red: ![](https://lh4.googleusercontent.com/_b_3uZuqlZKquRG_OJTbmtwuLO-R-3jL7Bw0OoiQyHYzTOtpGK5jHznS3p9UeEbljUNEb_lxDZA14ouSyixivCJjejMSnZs35xo3aiglNMg6xdzcZpLTsIvuJGe8KEWuCeU09AKM=s0) If this is the case, you will need to check that the following details are correct: - Your code is valid and has not expired. - The code has not already been used in a different order (most of our code can be used only once per Sculpteo account). - You are using the code on the correct Sculpteo account (the discount / promotional codes are linked to a Sculpteo account, and if a different user tries using the code, the code will not be accepted). - If you copy & paste the code, you need to ensure that there is no space before or after the code, this can stop the code from working.   - [About Sculpteo and our services](https://learn.sculpteo.com/en/about-sculpteo-and-our-services?hsLang=en#main-content) - [Who are we?](https://learn.sculpteo.com/en/about-sculpteo-and-our-services?hsLang=en#who-are-we) - [Our 3D printing services](https://learn.sculpteo.com/en/about-sculpteo-and-our-services?hsLang=en#our-3d-printing-services) - [Our laser cutting services](https://learn.sculpteo.com/en/about-sculpteo-and-our-services?hsLang=en#our-laser-cutting-services) - [Contact us](https://learn.sculpteo.com/en/about-sculpteo-and-our-services?hsLang=en#contact-us) - [How to order and get a quote?](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote?hsLang=en#main-content) - [Your account](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote?hsLang=en#your-account) - [Prepare your 3D file](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote?hsLang=en#prepare-your-3d-file) - [Upload your file](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote?hsLang=en#upload-your-file) - [Correct and improve your 3D files thanks to our online tools](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote?hsLang=en#correct-and-improve-your-3d-files-thanks-to-our-online-tools) - [Ordering](https://learn.sculpteo.com/en/how-to-order-and-get-a-quote?hsLang=en#ordering) - [Shipping and payment](https://learn.sculpteo.com/en/shipping-and-payment?hsLang=en#main-content) - [Delivery](https://learn.sculpteo.com/en/shipping-and-payment?hsLang=en#delivery) - [Pricing](https://learn.sculpteo.com/en/shipping-and-payment?hsLang=en#pricing) - [English FAQ](https://learn.sculpteo.com/en/english-faq?hsLang=en#main-content) - [Pricing](https://learn.sculpteo.com/en/english-faq?hsLang=en#pricing) - [Order your 3D Parts](https://www.sculpteo.com/en/upload/) - [Business Services](https://www.sculpteo.com/en/services/) [![Untitled design (23)](https://learn.sculpteo.com/hs-fs/hubfs/Untitled%20design%20(23).png?width=300&height=75&name=Untitled%20design%20(23).png "Untitled design (23)")](http://www.sculpteo.com) [mailto:contact@sculpteo.com](mailto:contact@sculpteo.com) Copyright © 2026, Sculpteo