How to order and get a quote?
Everything you need to know to create an account, upload your files and pass your order
Your account
Prepare your 3D file
- Units and size: Understand 3D printing dimensions
- Do I need to add supports?
- What is the maximum size of a 3D printing or laser cutting project?
- What are crossed volumes?
- Can my object have internal canals?
- Does Sculpteo allow clustered parts?
- What is a cantilever, and how does it affect my object?
- What is the maximum size file Sculpteo will allow to be uploaded?
- What happens if my object is fragile?
- Creating a 3D Model for 3D printing
- How do you get your 3D file?
- How to 3D print a small object?
- Save an STL file from different software
- How can I design a model with a hinge for laser cutting?
Upload your file
- What is the maximum file size of a 3D file you can upload on sculpteo.com?
- What are the file formats supported by Sculpteo for 3D printing?
- Managing Confidentiality of Your uploaded Files: What is the difference between “public” and “private”?
- Who owns the intellectual property rights of my design once I upload it?
- How can I orientate my 3D model?
- What is the difference between "Single object" and "Multi-piece set"? Why is it important?
- What does the error message 'No geometric information found in file' mean?
- How can I easily convert a 3D file to a format supported by your website?
- How to upload a vector file for laser cutting and engraving
- How to configure your laser cutting project?
Correct and improve your 3D files thanks to our online tools
- Analyze & repair your 3D file
- Why do some designs require fixing before they can be made?
- How to hollow your part?
- How to check the solidity of your part before printing?
- Setting the Print Orientation and using Batch Control
- How to thicken your fragile parts?
- How to use the cutaway view in the 3D viewer
Ordering
- Why was my order or an object in my order canceled?
- How do I apply a promo code, gift card, or store credit?
- 3D Printing production modes
- Where can I order a gift voucher?
- How can I update my order? My shipping address? My shipping option?
- Why is my order on hold?
- Where can I track my orders and their production and delivery progress?
- Can I customize the parameters of my 3D design before ordering?